Important Notice: Cyber Incident Update
We are aware of a recent cyber incident affecting Melland High School. We understand this may cause concern and are actively investigating and managing the situation with the support of cybersecurity experts and relevant authorities.
If you have any questions or concerns regarding your personal data, please contact our dedicated Data Enquiries team at dataenquiries@mhs.bright-futures.co.uk. We aim to respond to all enquiries within 48 hours during working hours.
We appreciate your patience and understanding as we work to resolve this matter.
Frequently Asked Questions (FAQs)
A cyber incident occurred at Melland High School. We have investigated the nature and extent of the incident and immediately secured our systems to prevent further attack.
We have conducted an initial assessment of the incident and have contacted individuals whose personal data we believe may have been affected. If you have not been contacted, this means we currently have no indication that your data was compromised. However, if further information comes to light, we will reach out to affected individuals directly with guidance and support.
You can email our Data Enquiries team at dataenquiries@mhs.bright-futures.co.uk . Please include your full name, your relationship to the school (e.g. parent/carer, pupil, staff), and a brief description of your concern or questions.
We aim to respond to all enquiries within 48 hours during working hours.
We are working with cybersecurity professionals to ensure all systems are secure. Any necessary precautions or changes will be communicated directly to staff, pupils, and parents/carers.
Yes. We will continue to update this page as more information becomes available.
We have completed a thorough assessment of the incident and identified the types of personal data that may have been affected. Risk assessments and impact analysis has been carried out, and we have contacted individuals where we believe their data may have been compromised. If you have not been contacted, we currently have no indication that your data was affected.
Yes. We are working closely with cybersecurity specialists and relevant authorities to investigate the incident and strengthen our systems.
At present, school operations are continuing as normal. If any changes are necessary, we will communicate them directly to affected parties.
We continually review and enhance our cybersecurity measures across all schools in the Trust, including staff training, system upgrades, and policy reviews and will continue to do so.
As a precaution, we recommend changing passwords for any school-related accounts and being vigilant for suspicious emails or messages. We will provide further guidance if necessary.
If we identify that your child’s data has been impacted, we will contact you directly with details and support.
Yes. We are complying with all legal and regulatory requirements, including reporting the incident to the ICO, who are supporting us on this matter.
You can email dataenquiries@mhs.bright-futures.co.uk with your contact details and a brief summary of your concern. A member of our team will get back to you within 48 hours during working hours.
144 Irlam Road, Flixton
Manchester M41 6NA
Call us: 0161 941 5681
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